TERMS OF USE: CONSUMERS
Along with our website’s terms and community guidelines, you must read these terms.
We refer to Campus Life as well as our affiliates, subsidiaries, and each entity’s officers, directors, agents, partners, and employees when we use these terms to describe ourselves.
1. The organizer is not us.
The Campus Life portal is used by outside organizers to advertise their events, fundraising efforts, and subscription deals.
You are not entering into a contract with Campus Life when you buy tickets to an event, donate to a fundraising effort, or sign up for a subscription. We don’t confirm the legitimacy of events, fundraisers, subscription offers, or the accuracy of any claims or descriptions provided by the organizers. The organizers decide on prices and return guidelines. Delivering the event or subscription products or services and ensuring that donations are used appropriately are under the purview of the organizers.
Specific terms and conditions that are established by the organizer may apply to events, fundraisers, and subscriptions. Before purchasing a ticket, making a donation to a cause, or subscribing, read and comprehend them.
Any event cancellation, postponement, limitation, or restriction is not our fault.
Unless the problem relates to our checkout platform or procedure, any disagreements or grievances you have regarding an event, campaign, or subscription are between you and the organizer. In some circumstances, we might mediate the disagreement or complaint, but this is entirely at our discretion.
2. Payments
The owner of the Campus Life account used to make the payment, not the owner of the credit card or bank account used to make the payment, is considered to be the payer for payments made through the platform.
It costs nothing to use the platform or to create an account. When we process payments, though, we do it at a cost. Depending on specific arrangements made between organizers and Campus Life, these costs may change. Our fees typically consist of a flat price per item plus a percentage-based fee (the “Commission") (“Booking Fee"). In the end, organizers decide whether these fees will be added to ticket, contribution, or subscription prices and deducted from gross receipts or charged to customers and displayed as fees on the relevant booking page.
In any circumstances, our booking fee is non-refundable.
A payment is not considered confirmed until we have received complete payment. We will let you know that the necessary amount has not been paid if we do not receive payment in full.
The method(s) for processing payments are chosen by the organizers. You are required to use the payment processing method(s) that the organizer chooses. No transaction is processed by Campus Life or any of its payment processing partners if the organizer chooses a payment processing option that involves a third party; instead, we send your payment information to the organizer’s chosen payment provider.
No bank card information is kept on our servers. These are kept on file with the appropriate payment processors.
You must submit us proof of payment, displaying the correct bank account information, the payment amount, and the reference number, if payment is made by electronic funds transfer.
Value-added and comparable taxes are included in all charge amounts shown on the booking and checkout pages.
It is your duty to give the organizer all required paperwork in order to handle any charge-back claims that may arise.
If we have reason to believe that a transaction might be fraudulent, we may ask for verification (such as a copy of an ID or confirmation of an address, etc.) to confirm the legitimacy of the transaction.
3. Refunds
You and the organizer are the only parties to any transactions. Refund claims must be made in writing to the event organizer. The event’s refund policy will determine whether you are qualified for a refund. The event organizer sets the refund policy; we have no control over it and are not responsible for it (and is communicated to you during the ticket purchase process). Please carefully review the return policy and be aware of your rights.
Any return will not include our fee, and you are always liable for any bank fees incurred during the refund processing procedure.
You give us permission to transfer any refunds, as appropriate, to the same account that was used to make the original payment.
We will require your bank information to conduct the refund if you paid by electronic funds transfer or another method that cannot be immediately returned. We will ask for these in writing from you. Without your bank information, we are unable to refund you, and after three years, you will no longer be eligible for a refund.
In some cases, the organizer rather than us holds the ticket proceeds. You will be informed about this during the checkout procedure. In this situation, you must speak with the organizer directly to get a refund. If we do not hold the ticket profits, we are not liable for handling refunds.
4. Events
Younger guests might not be suitable for some events. The relevant organizer sets any age limitations. Anytime you purchase a ticket for an event with an age restriction, you must make sure that you do not permit anyone who is not in the designated age range to attend.
Make sure you have the necessary equipment (including a suitable device and access to the internet with enough bandwidth) before buying tickets for a virtual event.
You receive email tickets. Only a copy of your ticket will allow you entry to the event. We do not replace tickets that are lost, destroyed, or stolen. If a third party is admitted to an event as a result of your failure to keep your ticket or Campus Life account information secure, neither Campus Life nor the event organizer will be held liable.
5. Subscriptions
The organizer determines the specifics of a subscription (such as frequency and cost). The organizer could occasionally let you choose how much you want to pay for your subscription.
When you sign up for a subscription plan, you give us permission to regularly debit the applicable subscription fees from the account of your choice. Unless otherwise stated, billing starts the day the subscription is signed up for and continues every month until you or the organizer decide to cancel it.
You can stop making payments to a subscription campaign at any time if you have previously agreed to do so (being payments which have not yet been collected). However, if an organizer offered you specific products or services in exchange for a predetermined number of recurring payments, you must make the required minimum number of payments in order to be eligible for the goods or services. If you don’t contribute to every payment, the organizer might not give you the necessary products or services and might not give you a refund.
6. Reviews
Users may get access to events and campaigns through Campus Life.
Reviews are given to the organizer, who may use them for promotional or in their own media.
If you want to leave an anonymous review, your name will not be posted publicly on our site (until you disable this feature).
Reviews that break the rules of our website and the community guidelines may be deleted. In our sole discretion, we may also take down reviews for any other reason.
7. You hereby acknowledge and agree that:
We can’t always make specific promises.
Any event, subscription, or fundraising is not guaranteed by Campus Life to live up to expectations or to be risk-free, secure, uninterrupted, or error-free.
The quality, safety, accuracy, or legality of any event or the content connected to an event, subscription, or fundraising are not under Campus Life’s control or guarantee. Campus Life has no obligation to you for the actions or inactions of any third parties, and we expressly disclaim any responsibilities in this regard.
There are hazards involved in going to physical events; by going, you willingly decide to accept those risks. These dangers could result in property damage, physical harm, disease, disability, or even death.